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RATES & PAYMENT QUESTIONS

Psychotherapy Sessions

Licensed Therapist Rates

Individual Sessions, $175

Relationship Sessions, $200

 

Master's Level Therapist Rates

Individual Sessions, $75

Relationship Sessions, $100

Book free 15-minute consultation

Group Therapy

Group therapy rates vary based on the specific group but range from $30 - $65 dollars per session. New sound healing, expressive arts, and processing group therapy options are coming soon!

View current groups

Sexuality & Life Coaching Packages

Individual packages

4 to 12 sessions, $700 - $1900

Partnered packages

4 to 12 session, $800 - $2200

Book free 15-minute discovery meeting

Sexuality Education

Sexuality education sessions are offered to individuals and partners as a one-time service, although it can be booked multiple times for questions around different topics. 

Up to 45 min., $75

 

Book here

FAQs

 
Do you accept insurance?

Currently, Rafaella Smith-Fiallo, LCSW is the only provider who accepts insurance and is in network with Anthem, Blue Cross Blue Shield, Optum, and UnitedHealthcare. All other providers are out-of-network.

 
Can I use my out-of-network benefits?

Having out-of-network benefits means that your insurance may pay for a portion of the out-of-pocket rate. Contact your insurance to inquire about your out-of-network coverage, deductible, if you need a referral, and reimbursement process.

 

How it typically works:

  • You would pay the full out-of-pocket rate.

  • You would submit the claim to your insurance by submitting a "Super bill/invoice/receipt", which would be available through the client portal. A super bill is a document, like a receipt, which includes date of service(s), length of session(s), treatment code, diagnostic code, and rate of service.

  • Your insurance provider will issue you a check for the covered amount as reimbursement.


Do you offer discounted rates or a sliding scale?

We offer discounted rates for coaching and therapy services to those who are not able to pay the full rate. This discount is based on income and is applied to the first 12 sessions only. After that time, you may continue receiving services at the standard rates listed above. Need more support? Learn about our accessibility fund.

Discounted Rates for 60-90 minute Sessions (max 12 sessions)

  • ≤ $25k/year = $100-$125

  • ≤ $50k/year = $125-$150

  • ≤ $75k/year = $150-$175

 

Contact us for discounted rates for 30-45 minute sessions.

What are accepted methods of payment?
  • Flexible Spending Account (FSA), Healthcare Savings Account (HSA) & all major credit/debit card are accepted.

  • Insurance can be billed for psychotherapy services as determined by the insurer's policy.

  • PayPal Pay Later plans can be set up while checking out.


Are there cancellation fees?

Healing Exchange charges a $50 fee for all no call/no show incidents and late cancellations. To avoid this fee, please contact us at least 24 hours before your scheduled appointment.


Will you provide a Good Faith Estimate?

In accordance with the No Surprises Act (H.R. 3630), we will gladly provide you with a Good Faith Estimate to help you review and understand anticipated therapy costs. This Good Faith Estimate explains your therapist’s rate for each service provided. Your therapist will collaborate with you throughout your treatment to determine how many sessions and/or services you may need to receive the greatest benefit based on your diagnosis(es)/presenting clinical concerns.

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